Customer Testimonials
Samantha Steel was awesome to work with. Knowledgeable, informative and patient. A great buying experience.
Whether sales or service departments, customers service is excellent and adaptive to drivers’ needs to give you the best driving experience possible.
Samantha is the best auto salesperson I have ever had. She was so friendly, professional & helpful through it all. She made me feel so welcome and relaxed. I will certainly refer anyone I know to Samantha if they are looking for a new car.
Sam was an absolute pleasure to work with! She is extremely personable, knowledgable, technically competent and thorough. Sam answered all of our questions and addressed our concerns. This is the best dealership I have ever worked with. From walking in the door, where I was greated by Sam, to her collaboration with the Manager and Financial Team member was impressive. We were able to complete all required steps in record time. She is definately a self started and loves the company and provides nothing less than Exceptional Customer Service. I had no intention of buying a new car right now, ...
I had a very good experience at Hiley Mazda of Fort Worth when purchasing my new car. Samantha Steel was a pleasure to work with—super helpful, nice, and overall great. Great dealer and dealership to buy from!
Sam did a great job and was only the second person to make buying a car enjoyable
Sam was my salesperson of choice, due to her reviews on Dealerrater. I certainly wasn't disappointed! She was charming, and very knowledgable about her product. The car I was interested in was just sold, so Sam convinced I was better to get a new vehicle. The new car had an excellent price, and my trade-in was a quite fair value. Thanks, Sam!
Samantha Steel was great and helped us get the perfect vehicle for my new driver!
Sam really went above and beyond for us! We weren’t expecting to walk out with a new vehicle, but she made it happen! The process was a lot easier than we could’ve ever expected. Her customer service is unmatched. We are now proud owners of a 2024 cx90! Thank you Samantha!
Samantha Steele has given us the best sales experience we have had since buying our first car 30 years ago. The whole sales process was easy and smooth. My next car will again come from Samantha at Mazda.
We purchased a Mazda CX 70 in July from Hiley Mazda. I would rate our experience as excellent. Sam was our sales person and she was great! Answered all our questions and was very knowledgeable about the Mazda brand. She made our purchase experience easy and fun
Samantha was so great to work with. The whole process was easy and fast. Mazda makes a good product and this dealership is wonderful! Highly recommend them for you car buying needs.
Samantha did such a wonderful job making my daughter’s first car a fun experience. Thank you
This dealership is an outlier I was refreshed by. Over the years, I’ve grown accustomed to dealerships proving their sleazy stereotypes to be true. This dealership, however, offered a car purchasing experience so painless and humane that it made me question the legitimacy of the stereotype I was fully prepared to see them parade. I knew this experience would be a pleasant change of pace once I met my salesman, Samatha Steele. She didn’t needlessly gamify my time, nor did she strive to retrieve my “yes” through intimidation or theatrics. Samantha was remarkably personable from beginning to end ...
Excellent service while purchasing our new vehicle. We were able to find the vehicle in the color and with the options we wanted. Hiley Mazda Fort Worth had excellent inventory available and their sales and finance personnel were polite, considerate and knowledgeable.
I just purchased a Mazda CX-50, and Samantha Steele was my sales rep who helped me choose and purchase the car I wanted. She listened to what I wanted and asked for and I was in and out of there with my new car in under 2 hrs. Great customer service for a great car.
Sam really helped me out finding a car in my price range and perfect for my family’s needs
Very impressed with Hiley Mazda! Samantha Steel helped me through the entire process of looking for a new vehicle and made it so easy. The entire staff was friendly and honest about their pricing on vehicles and gave me the best deal out of the three dealerships I went to. I highly recommend checking out this dealership if you are looking to purchase a vehicle!
Samantha was very helpful in getting me what I needed! She was straight to the point and was able to answer all my questions.
Besides they are been remodeling, Samantha Steel was super helpful and patient in show us the vehicles we would be interested. Trust me, I went there just to change my car oil 😆 She was very knowledgeable about the vehicles and whatever she didn’t know she had no problem to find out the answers for us. Great Customer Service, from sells to services. Congrats!
I purchased a CX-50 from Samantha Steel on 5/4/2024. She was awesome because she was straight forward, did not play any games, and respected me. If I ever need another car I plan to go back to her.
Hands down the best experience purchasing a vehicle I have ever had. They were super patient and helpful even though we were there late and with our feral children! Thanks Samantha for all your help!
I had the pleasure of working with Samantha Steele at Hiley Fort Worth during my recent car purchase, and I can't speak highly enough about the exceptional service I received. Samantha was incredibly professional, patient, and attentive throughout the entire process. She took the time to understand my needs and preferences, answered all of my questions thoroughly, and provided valuable insights to help me make an informed decision. What impressed me the most was her genuine dedication to ensuring I was completely satisfied with my purchase. Thanks to Samantha, buying a car was not only stress-free but also enjoyable. ...
Bought a CX-50 from Sam! Great experience all around! Need a new car go see Sam!
Sam steel is the best! Josue is also amazing. Just Go with this dealer! They made it so easy!
it was very nice inside! manager and workers were willing to talk about prices and not settle for something outlandish.
We had a wonderful experience getting our new Mazda. Samantha Steel made this an easy process. We appreciate her expertise and great customer service.
Sam was AWESOME! She goes above and beyond and is very helpful. She makes buying a vehicle easy! My daughter and I have both purchased from Sam. Highly recommend!
Samantha Steel at Hiley Mazda FTW is AMAZING! She made the process super easy and it was so great working with her. I would recommend her to others - I have always wanted a RED Mazda and she got me in one! They made it so easy. I love my new car
You cannot get better customer service than Hiley Mazda of Ft Worth. Just purchased my second car from them and the transaction was seamless. Samantha Steel is a ROCK STAR when it comes to personable, friendly and knowledgeable service!!! They have a customer for life!!!
Everyone was nice. I was stressed and had a slight attitude but they were still determined to help me as much as I was determined to leave with a car that day. Great work.
Samantha Steel came through again for us. She went out of her way to ensure we were all synced up with phones and keys!
Sam was great! This is the second Mazda we have purchased from her and from Hiley! We will be back for more!
My husband and I were looking at the 2021 Kia Sorento hybrids. We were trying to keep it within our budget. Our sales representative, Samantha, reached out to us and was extremely energetic and helpful the entire process. She showed great enthusiasm and excitement for our new purchase and addition.
I was interested in leasing a CX30 and reached out to my sales rep, Samantha. She was incredibly helpful, providing me with all the information I needed via email. When it came time to visit the dealership, I was pleasantly surprised that I didn't have to deal with any haggling or high-pressure sales tactics. I'm extremely satisfied with my experience and will definitely be considering Mazda for my next car as well. I highly recommend Hiley Mazda of Fort Worth.
What a fantastic experience working with Hiley Mazda of Fort Worth! Samantha Steel was my Sales Consultant and provided friendly and knowledgeable assistance during my trade in. Great details about each of the models I was interested in. Chris in Service also provided a concise review of the service details and options for repair or trade. I really appreciated the proactive approach in helping me find a beneficial solution for my trade. Also, thanks to Adrian in Finance for the efficient and comprehensive finance package. The smoothest car buying experience I’ve had to date!
I was very pleased with the help that Samantha Steele gave me in purchasing my new CX-5. She answered all my questions and walked me through the whole process. This was my second time working with Samantha and both experiences were very positive. Would recommend her to my friends when they are looking for a new car!
Samantha was amazing!! Best saleswoman I’ve had the pleasure of dealing with. Definitely recommend Jenn and Kip and Rusty were great too.
Sam showed us the Mazda CX-90. They had a great selection and Sam was very helpful and pleasant. She answered all our questions. Sam encouraged multiple test drives which was helpful. I would definitely work with Sam and this dealership again!!
This is my second time to by a car from them. I have no desire to go anywhere else. I worked with Sam both times because she makes the buying experience enjoyable. The whole staff is friendly and good at what they do. I can't say enough good things about them.
Hiley Mazda of Fort Worth was a very efficient and easy car buying experience. Sales person Samantha Steel and General Manager Scott Shedden were great to work with answering all our questions.
Sam was wonderful, patient, transparent and knowledgeable. I’ve never owned a Mazda before this but I LOVE my car and when I was having issues connecting to CarPlay, I called Sam that evening and she answered and walked me through the entire process. As my husband and I had two horrible experiences at other dealerships, we were very hesitant about trying again but Sam made it easy and enjoyable! Oh and we can’t forget Chris in the Finance department… he was also wonderful and patient and walked me through all my questions. What a great team at Hiley ...
Apart from being escorted by the manager of this dealership from the parking lot, I was amazed on how I was welcomed by Ms Samantha. She was all smiles from the beginning of our conversation until I left the dealership. She did her job on convincing me to get the car I wanted. She is an asset to this dealership. Everyone in this dealership has been very helpful and understanding on the needs of their customer.
Hiley Mazda of Fort Worth is the most exceptional dealership I’ve ever been to! Samantha Steel has been the most kind and knowledgeable car expert I’ve ever worked with! Everyone there feels like family too. As long as I live in Fort Worth this will be where I choose to buy a car!
Sam with Hiley Mazda Fort Worth knows her stuff! She assisted in the purchase of a replacement car for my daughter. She is very knowledgeable and made the purchase easy as possible. The vehicle is in fantastic condition and we are thrilled with the entire process.
Everyone was professional and friendly. I couldn’t have asked for a better experience anywhere.
Hiley Mazda of Fort Worth was the first dealership I went to after I turned in my last lease. I was unsure if i would be able to afford a new car but Samantha assured me I would be able to get a car. I didn't only get the car I loved I got the car payment that I could afford. Samantha kept in contact with me from the first visit and she was so kind, funny and helpful. I wasn't in the dealership all day and I drove away with a brand new CX-5. I am so ...
I can't sing the praises enough about this establishment, especially Samantha Steel. She went above and beyond to make my experience a memorable one. If you're in the hunt for a car, please make this your first stop. Great experience
Amazing car buying experience from start to finish. Sam was great. So easy and enjoyable!
Exceptionional services. The best experience I have had in purchasing a new car. Samantha Steel is honest, patient, did not waste my time and knows the vehicle inside and out. I will recommend her to anyone interested in a new Mazda.
#1 - best communications in the car buying experience #2 - time spent at dealership was minimal; including Finance #3 - No up selling; this alone will make me come back #4 - the people; nothing but professional, honest and timely Thank you
Very knowledgeable salesperson and friendly Finance staff. Clean showroom! Very accommodating, friendly and helpful staff!
Every part of our buying experience at Hiley Mazda was excellent! Sam Steele, our sales lady was friendly, helpful and answered our million questions with a great attitude. she stayed in touch without being over bearing while we consider car options for our soon to be teen driver. The dealership is clean and everyone working their is very professional and friendly. I cant say enough about the dealership and everyone their!
Sam-I can't say enough good about her! She and Rusty changed something I absolutely dreaded (car shopping in general) into a very positive, even pleasant, experience! She was personable, attentive, understood my extreme schedule and made it easy, smooth, and painless. They've won our family over, for sure.
Samantha went above and beyond to help me get the car I wanted! Excellent purchasing experience!
Great experience from start to finish with Samantha Steel, Tim Chapman, and Brandon Russell. Thank you.
Awesome people, friendly, very comfortable to work with. Sam Steel is the best. Very professional and understanding of my needs.
We bought two cars from Samantha at Hiley. She was an absolute pleasure to work with and we couldn't be more pleased with the cars we got and the ease of the whole process!
This dealership is fairly new and they have an outstanding team. Samantha Steel is an amazing sales consultant. She went above and beyond to find the exact vehicle we were wanted to buy. Not only was the customer service amazing, Sam is also an extremely lively person and fun to interact with. My wife and I will definitely buy there again and refer friends, colleagues, and family.
I bought a new car from Edgar at Hiley Mazda Fort Worth and he was the best sales person I've ever encountered with. He knew the answer to every question I had. He was kind and genuine and actually wanted to help you get the car that best fit your needs. Even after the purchase, he was a text, call or email away. He is bilingual and top of the line sales person. If you're looking for a new car, definitely come see Edgar! You won't be disappointed!! 5 stars!! Thank you,! Love my car!!! Mazda service, finance ( ...
I went with my friend Patty to purchase a vehicle at Hiley Mazda of Fort Worth. Great experience working with Sam. Sam made the car buying experience fun and easy.
Purchased a pre-owned Honda CR-V from Samantha Steel. She was very professional and helpful throughout the entire process. We love our car! It's very clean and we love all the customizable features.
Samantha sold me an awesome preowned f-250. Extremely smooth process. If you are looking for a vehicle call Sam! Thanks the Cheyne as well!
I was in the market for a new car, and I was happy to see some great deals at Hiley Fort Worth. So, I made the drive from Dallas, and it was well worth it. Samantha Steel was a joy to work with. She made my buying experience easy and personable. All in all, it was one of the fastest, easiest car buying experiences thanks to Samantha's help. I drove off in my 2021 CX-5, and I absolutely love it!